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The Town of Union's Clerk office is selling E-Zpass. Stop in today and get yours!

Transportation authorities are turning to cashless tolling to reduce congestion, improve safety and reduce air pollution. More than 35 bridges, tunnels and toll roads across the nation use cashless tolling, including all MTA tunnels and bridges.

How Does it Work?

If you have E-ZPass, your toll is collected using the same process that you are already familiar with. If you don't have E-ZPass sign-up here to start saving time and money today. E-ZPass is accepted in 16 states across the Northeast and Midwest Leaving NYS Thruway Authority's Website .  Prepaid E-ZPass accounts can be purchased without waiting in line at select retail locations.

Motorists without E-ZPass using the New York State Thruway cashless tolling system can pay their toll bill a variety of ways. After a motorist travels through a cashless facility, an image is captured of the license plate. Using the address on file with the Department of Motor Vehicles (DMV), a toll bill is mailed to the registered owner of the vehicle. Motorists are required by law to keep their address current with the Department of Motor Vehicles to ensure bills are mailed to the proper owner. Drivers must update their address with the DMV Leaving NYS Thruway Authority's Website within 10 days of moving.

Motorists can avoid fines or possible registration suspension by paying their toll bills on time.

Toll Payment

Toll bills are sent to the registered owner of the vehicle to the address on file with DMV. Motorists are required by state law to keep their address current with DMV to ensure bills are mailed to the proper owner.

If a motorist’s address is not current with DMV and they do not receive a toll bill in the mail, they are still responsible for paying their toll through another payment option.

There are various payments options available for motorists to pay their toll bill.

Online/Phone

If a motorist prefers to pay the toll before they receive the toll bill in the mail, they can visit tollsbymailny.com Leaving NYS Thruway Authority's Website  and choose “Pay Toll,” then select the option to search and pay for tolls by license plate. Drivers from the United States and Canada can select their Country and State/Province from the drop-down menu and proceed to pay. Toll transactions will be available approximately one week from the date of travel.

Motorists can also get more information by calling the Tolls by Mail customer service center at 1-844-826-8400, select language and then press 9 to speak to a representative.

Mail

A bill is mailed to the registered owner of the vehicle 30-40 days after traveling through the cashless facility. It is also important to check email accounts for a toll bill, in case an email was previously provided.

Billing Process

  • A bill is sent to the registered owner of the vehicle approximately 30-40 days after travel
  • After the bill arrives, motorists have 30 days to pay a toll bill
  • If payment isn’t received by the due date, a second toll bill is sent in 30 days with a $5 late fee
  • If second bill is not paid by the due date, the toll bill escalates to a toll violation
  • Approximately 100 days after the date of travel, the motorist is mailed a Notice of Toll Violation (in an orange envelope) with a violation fee
  • Violation fees are $50 per trip
  • If a notice of violation is not paid within 15 days of the issue date then the notice of violation may be referred to a collection agency
  • Failure to respond to three or more Notices of Violation within a five year period may result in suspension of a motorist’s vehicle registration by the New York State Department of Motor Vehicles under 15 NYCRR 127.14
  • For questions regarding Notice of Toll violations, contact E-ZPass customer service at 1-800-333-8655.